Frequently Asked Questions
Got questions? You're in luck, because we have answers. Below, the most popular customer questions!
As of 1/3/23- Orders are being processed in 5 business days. This time does not include the day it will be shipped, this is specifically for getting orders printed.
Orders will be handed off to USPS the next buinsess day after the last day of your processing window.
Our transfers are printed to order, thus our processing time will flucuate depending on order volume.
Processing days: Mondays-Friday
Note: Sat/Sun/Hoildays are not processing times for us.
Your processing time starts the day after you purchase. So if you purchase on Monday, processing starts on Tuesday.
Transit time will depend on your shipping selection at checkout.
Yes! While we encourage a heat press for the best press quality and longevity, our transfers can also be applied using the Cricut Easy Press.
Here's how you do it:
-Set your temperature at 350 degrees F.
-Press your garment for 5 seconds to release moisture.
-Apply your Best Transfer and press using heavy pressure for 30 seconds.
-Let the transfer cool and then slowly cold peel starting from the corner.
-If the corner is not fully applied to the garment, Repress the transfer.
-Once peeled, cover with parchment parper and press for a final 30 seconds.
Now you're ready to rock!
A direct to film transfer is a full color image, printed on a film using professional textile inks that are specially created to bind to fabrics in as close to a permanent fashion as possible.
No vinyl cutting!
No turning down orders b/c of quantity or color difficulty!
Print on any color fabric. Cotton, polyester, cotton/poly blend and more.
All you need is your heat press!
TURN ON HEAT PRESS AT 320 DEGREES FAHRENHEIT. (No iron, only heat press). PRESS YOUR APPAREL FIRST TO REMOVE ANY WRINKLES OR MOISTURE.
CENTER OR ALIGN YOUR TRANSFER TO YOUR DESIRED PLACEMENT AND PRESS FOR 15 SECONDS.
REMOVE YOUR APPAREL FROM THE HOT PLATE AND WAIT FOR THE TRANSFER TO COOL OR GET COLD, THEN SLOWLY PULL ON ONE CORNER OF THE FILM TO REMOVE.
IF TRANSFER IS STILL STICKING TO APPAREL,STOP PEELING AND REPEAT THE STEPS ABOVE.
AFTER REMOVING FILM, ADD PARCHMENT PAPER AND REPRESS FOR 10-12 SECONDS FOR A SOFT MATTE LOOK.
We will not replace any transfers that were improperly adhered. Please ensure that you have sufficient knowledge of how to use your heat press by ensuring you apply enough pressure and heat at the correct temperature.
Proper application is solely the responsibility of the buyer.
If you are unable to proberly ensure that your artwork meets the requirements for printing, we do offer artwork correction services for a fee of $25. This correction will add 1-3 days onto your processing time.
Artwork correction includes ensuring it is 300dpi or more, has a transparent background, and is high quality.
*We will not make corrections to screenshots and we will not print any screenshots uploaded to us.* Your order will be cancelled and refunded if artwork is not properly formatted.
Yes! We offer t-shirt pressing services as well. Please see our "T-Shirts" section to make your purchase.
Current processing for t-shirts is 5-7 business days.
No. The only option that we offer for mulitple images on one sheet are the gang sheets. Any of the 3" -12" size sheets come with only one image.
If you would like more that one image on a sheet, please see the 'gang sheet' listing.
We strive our best to ensure high quality products to your door for you and/or your customers. If an item arrives to you damaged, please reachout to our customer service department at email@example.com.
Pre-made designs are updated regularly with deisgns that we are interested in placing in our store. If you find a design that you would like, we will not purchase the design on your behalf. You would purchase the design yourself and upload it to the custom transfers product option.
We will not add any of your designs to our shop for sale by others, unless we also choose to purchase that same design later.